Whether you are investing in hiring a painter for one room in your home or for your entire home, it is important that you know who you are hiring. The ten questions below are a sample of the questions that you should ask any potential contractor that you will let in your home.
Question #1: How long have you been in business?
Any company that has been in business for quite a few years can be trusted to do excellent work in your home. As a general rule, being in the painting business for over five years would indicate that the company has a good reputation in the community.
Our company has been in business for 28 years. We started out as a painting company called brushworks plus but later changed the name to KAL Group to honor the co-president of the company, Kimberly Ann Lock, who is still extremely active in the company today. Both presidents Richard and Kimberly Lock started this company together and have run it successfully over the past 28 years! We have always stayed local in the Milwaukee community and truly love connecting with our customers.
Question #2: Have you completed projects like mine recently?
It is important to know exactly what your contractor is capable of, especially if you have a more tricky project to complete. Some of the more uncommon projects may include drywall repair, wood repair, stain work, or furniture painting. If a painter can show examples of projects similar to yours, it is likely that you can trust them to complete your project in a beautiful and professional manner.
KAL Group has completed an extensive array of projects pertaining to drywall repair, wood repair, staining projects, furniture painting, and many other handyman related projects. We take photos of almost all of our projects to post on our social media pages to let current and future customers know what projects we have been working on!
Question #3: Can you provide a list of references?
It is important to look at the reviews of the company and to listen to others in your community about how the company is seen in the community. If a company is seen as an upstanding local company, you can trust them in your home. It is very important to see how a company is viewed by past customers and not just taking the word of the person selling you a service.
KAL Group is a very well known painting company in the North Shore community. We always attempt to be active in our community and get to know all of our customers. It is important to us that no matter how big or small the project is, that we form a relationship with the customer.
Question #4: To which professional associations do you belong?
Some of the better known associations in the painting industry include the Professional Painters Associations (PCA) https://www.pcapainted.org/, The Better Business Bureau (BBB) https://www.bbb.org/ and Angie’s List https://www.angi.com/. All of these associations hold painters to a high standard and ensure professionalism and trust from the painting companies.
Currently, KAL Group is part of BBB and Angie’s List. These associations allow you to know that large companies trust our business, and you can too.
Question #5: Will you be using subcontractors for this project? If so, are your subcontractors licensed to work in this area?
It is important to know if your painter is going to be using subcontracts, or if they are all part of their company. Subcontractors can be very useful in the painting business, but there are a few things to understand before hiring a contractor that uses subcontractors. Hiring subcontractors means that the main contractor will have less control over who is in your home, and they have less knowledge of how talented the painters are.
Currently, KAL Group has no subcontractors. It is important to us that we know and trust every person that enters your home. On your project you will be dealing with trusted workers who take pride in their work.
Question #6: Will the person who sold me the job actually be at the job?
This is an interesting question because it deals with how involved the salesperson is with the actual job that will occur. If you only see the estimator during the estimate, it can be hard to trust who is coming into your home if you have never seen or heard from them.
At KAL Group, the person coming to your house to provide the estimate will be one of the co presidents of the company. They will also be the ones coming to your house on the very first day of the project to walk through the entire project and get our workers started.
Question #7: Are you insured and covered by worker’s compensation?
If the painter you are talking to is not insured, this is a big red flag! Any professional painter will absolutely be insured and covered by worker’s compensation.
Yes, we are fully covered by insurance and worker’s compensation!
Question #8: How long have your employees been with the company?
Another good way to spot a sign of a good company is if they have employees that stick around for a long period of time. If employees are willing to work for an owner, then it is usually a good sign that the owners are good people to work for.
One of our painters here at KAL Group has been with us for almost 14 years and is extremely talented! We have many other painters who have been with us for a few years and we pride ourselves on putting our employees first to make sure they have the best working conditions to do the job right!
Question #9: Do you have liability insurance to protect my property?
Accidents happen, and if something were to happen to any of your personal property during a job, liability insurance will help cover it. This is just another protection that any professional painting company can provide you when they enter your home.
KAL Group does have liability insurance to protect your personal property. No matter how careful or how much we cover your personal property, we want to be absolutely sure that if something were to happen, you are covered!
Question #10: Is this your profession or part-time job?
There are a lot of people who know how to paint and will do it as a side job to supplement their day job, while these painters can be just as talented as others, it is less likely that they will have any type of insurance and will have more unreliable hours when trying to complete the job.
Painting the interior and exterior of homes has been our full time profession for the past 28 years, you can trust that we put all of our energy into transforming your home into the home of your dreams.
KAL Group, Inc. – Knowing your painter is the best way to trust your painter!
Contact us today for your next painting or drywall project online at: kalgroupinc.com or call 414-967-7922
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